Discussion topic: Router not working
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Message posted on 14 Jan 2025 09:45 PM
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Router not working
My router has no lights on it and my wifi is not working I have pressed and held the rest button numerous times and iv also unplugged it from the wall nothing is working
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All Replies
Message posted on 15 Jan 2025 07:08 AM
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Re: Router not working
@Melissa60 assuming it isnt a dodgy mains supply sounds like your Sky hub has died. I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 15 Jan 2025 09:59 AM
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Re: Router not working
Thanks for escalating this. We’ve sent Melissa60 an invite to chat.
Lisa - Sky Tech Team Expert
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