Discussion topic: Changing names on a broadband contract

This message was authored by: Harpandu · ‎18 Dec 2022

I am moving to Canada for work and would like to keep my Sky broadband, but want to change the name on the contract instead of cancelling it.

Is this possible or am I better off cancelling the contract and getting the other person who is moving into my flat to create a new one?

This message was authored by: GD1 · ‎18 Dec 2022

@Harpandu Sky won't allow a contract to be transferred from one person to another, you'll need to cancel and the new person will need to sign up themselves. There will be some downtime of broadband due to cancelling and adding a service.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: cookiemonsteruk · ‎18 Dec 2022

@Harpandu

Best to cancel your account and get the new occupier to create their own account

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

Discussion topic: Changing names on a broadband contract

Changing names on a broadband contract

All Replies

Re: Changing names on a broadband contract

Re: Changing names on a broadband contract

Was this discussion not helpful?

Search Sky Community

Start a new discussion