Discussion topic: Broadband not working..lights off

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This message was authored by Brendan+and+Sharo

My bb isnt working. The power and wifi lights are on but the rest are off

Did a reset

Still nothing

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This message was authored by Highlinder

@Brendan+and+Sharo Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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