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Discussion topic: Sky Router

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This message was authored by Syed+Mustafa+Ali This message was authored by: Syed+Mustafa+Ali

Sky Router

To whom it may concern,

 

Hi, all, Since yesterday, my router kept losing connection to the internet (approx every 1 - 2 min) after every 1 hour. I am not sure what is happening with Sky but this is really annoying.

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky Router

Posted by a Superuser, not a Sky employee. Find out more

@Syed+Mustafa+Ali 

Is there anything showing on the line test if you run it?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Syed+Mustafa+Ali
Topic Author
This message was authored by Syed+Mustafa+Ali This message was authored by: Syed+Mustafa+Ali

Re: Sky Router

No, everything is green when i run diagnostics tool

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky Router

Posted by a Superuser, not a Sky employee. Find out more

@Syed+Mustafa+Ali 

I've escalated your post to Sky, look out for a message on the forum. 

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky Router

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Syed+Mustafa+Ali.

Thanks
Tom
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