Cannot activate new SIM as cannt link SKY ID to mobile accunt

[Amy791]

Got sky account 

Bought. New mobile 

Phone arrived 

Can't activate SIM 

Can't link phone to current sky account 

Says "not details we hold for you" when I put last 6 digits of my bank account 

[caesarome]

If you have another phone you could call Sky and ask them for help with this:

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home