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Discussion topic: Child’s number has been compromised

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This message was authored by Danthemod0113 This message was authored by: Danthemod0113

Child’s number has been compromised

We were setting up WhatsApp for My child's number and someone else had the number and started getting abusive can we get another number for her please 

 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Child’s number has been compromised

Posted by a Superuser, not a Sky employee. Find out more

@Danthemod0113 

This happens as all numbers on all phone networks are recycled so it appears that someone else has had this number so call Sky on 150 to ask them to cancel this one and to issue you with another.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Child’s number has been compromised

Posted by a Superuser, not a Sky employee. Find out more

You're asking other customers here...

 

You'll need to contact Sky.  (150 from a Sky sim)

I am just another Sky customer and my views are my own
This message was authored by GD1 This message was authored by: GD1

Re: Child’s number has been compromised

Posted by a Superuser, not a Sky employee. Find out more

@Danthemod0113  You would need to call Sky to cancel the current sim if within the cool off period and order a new sim.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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