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Discussion topic: I can’t hear the caller but they can hear me

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This message was authored by Sadie This message was authored by: Sadie

I can’t hear the caller but they can hear me

I'm at a loss! I can FaceTime and hear and see the caller, but when I make a phone call, I can't hear the caller, but they can hear me. What can I do to fix the problem?

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This message was authored by caesarome This message was authored by: caesarome

Re: I can’t hear the caller but they can hear me

Posted by a Superuser, not a Sky employee. Find out more

@Sadie 

You could try calling Sky to see if they will send you a replacement sim incase the one you have has developed a fault. If you are able to make the call then 150 (just that) is the number to call them on.

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Sadie
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This message was authored by Sadie This message was authored by: Sadie

Re: I can’t hear the caller but they can hear me

Thankyou, I can't call, they won't hear me, do you know if I can message them on WhatsApp? The autobot is a waste of time.

This message was authored by caesarome This message was authored by: caesarome

Re: I can’t hear the caller but they can hear me

Posted by a Superuser, not a Sky employee. Find out more

@Sadie wrote:

do you know if I can message them on WhatsApp? 


@Sadie 

You should be able to contact them on WhatsApp.

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