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Discussion topic: i have ordered the wrong thing i need to send back or cancel order

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This message was authored by AmyDeans This message was authored by: AmyDeans

i have ordered the wrong thing i need to send back or cancel order

i ordered the wrong thing as a contract how do i cancel order or will i have to swnd baxj

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This message was authored by caesarome This message was authored by: caesarome

Re: i have ordered the wrong thing i need to send back or cancel order

Posted by a Superuser, not a Sky employee. Find out more

@AmyDeans 

If the device hasn't been dispatched then you will need to call Sky to ask them to cancel it, ordering another one will see you credit checked again.

 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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