Send your Thanks to Sky

Sending Thanks on Sky Community is all about giving thanks to Sky Staff who've stood out and gone above and beyond for you.

Simply select Send your Thanks and tell us why you’d like to send your recognition. We’ll then put on our detective hats and track down the staff member using your Community email address. The individual and their manager will then receive your post and a nomination from our internal recognition awards. If we can’t track them down, we’ll reach out via Private Message to gather more information.

Thank you for taking time to recognise our colleagues for the great work they do on a daily basis.

Send Your Thanks
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Re: Sky feedback

Status: Mission Accomplished
Hello Sky. I would like to leave a very delayed feedback for Scott and Craig as I didn't receive the texts feedback for tHem. They both done a smashing job with their services and both so friendly and polite too. Best customer care they delivered too. If there were scores higher than 10 they'd both blow the scale! Thank you both so much! Also there was a little guy who came over (engineer) to sort my phone line out after someone came and done a fob job; I cannot remember his name unfortunately but I'm hoping he will get this message too as well as Scott and Craige...he deserves well over a 10 also as he worked hard getting the line to work after the last fob off fed me a load of crap! Please pass this message on to these three guys...Great job 100%!!! Chrissy ... View more
Submitted on ‎18 Apr 2015 10:25 AM Submitted by Level 1 on ‎18 Apr 2015 10:25 AM
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Re: Sky feedback

Status: Mission Accomplished
For Danielle; Your help today in reducing my charges and getting me onto Sky go with my tablet is greatly appreciated Thank you very much. Brian (PHUN-E) ... View more
Submitted on ‎07 Apr 2015 02:44 PM Submitted by Anonymous on ‎07 Apr 2015 02:44 PM
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Re: Sky advisor Kamila

Status: Mission Accomplished
From the moment we started the conversation about my issue regarding the Sky box Kamila was listening properly and showed great sympathy, she was able to assists me with great efforts and also recommend best choice in order to save money, cause of her my Sky box will soon be fixed and I can back to enjoy tv again    Would highly recommend Kamila for her customer services, hope hat Sky can notice her efforts.      ... View more
Submitted on ‎03 Apr 2015 04:22 PM Submitted by Anonymous on ‎03 Apr 2015 04:22 PM
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Re: Sky feedback

Status: Mission Accomplished
Thank you so much for your help today Bharat, it was a pleasure speaking to you. Thank you for your help with changing to Sky Talk. You helped me so much and you are a very good chat advisor. I give you 10 on 10!  ... View more
Submitted on ‎26 Feb 2015 08:52 PM Submitted by Anonymous on ‎26 Feb 2015 08:52 PM
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Re: Sky feedback

Status: Mission Accomplished
Would like to thank Andrew for the help he gave me , Felt like i was talking to a fellow friend , gave me the time to explain and he helped me effectively ... View more
Submitted on ‎19 Dec 2014 05:41 PM Submitted by Anonymous on ‎19 Dec 2014 05:41 PM
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Re: Sky feedback

Status: Mission Accomplished
I would like to thank Dianne Harrison from the Sky Loyalty Team in Glasgow. She provided me with excellent customer service and helped me out massively with billing. Thanks again! ... View more
Submitted on ‎07 Sep 2014 12:18 PM Submitted by Anonymous on ‎07 Sep 2014 12:18 PM
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Re: Sky feedback

Status: Mission Accomplished
I wanted to send my thanks to a Sky adviser who helped me today.  If possible I would like a more direct way of contacting his Team Manager.  The adviser's name is Phill and he is from customer retentions (employee number <REMOVED>) I explained to Phill my situation had changed as I have become extremely ill and he helped me sort through my package to bring my monthly subscription down while I am recovering.  I work freelance and havent any access to sick pay.  Phill listened carefully to what i really part of my package i liked  and what  i could live without.  He was charming and funny, extremely helpful, and above all sympathetic to my situation.  Please pass my gratitude to him and escalate to his line manager, because if every adviser was like him Sky would drastically reduce their negative image.  Because he showed they would support me during this difficult time, i in turn will remain loyal to Sky.  Maybe he could train others.  Either way, hold on to this guy!   Moderated:- Removed personal information ... View more
Submitted on ‎24 Aug 2014 03:58 PM Submitted by Anonymous on ‎24 Aug 2014 03:58 PM
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Sky feedback

Status: Mission Accomplished
I would like to thank the engineerings that came out to me on the 16 of August who managed to sorted my sky out well done lads sorry not sure of there names as l was unable to be there my daughters were here and said how mice they were and very helpful. Many thanks . Dawn Rowlands ... View more
Submitted on ‎16 Aug 2014 10:15 PM Submitted by Anonymous on ‎16 Aug 2014 10:15 PM
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