a massive thank you to Heather

[Anonymous]

hi hello, 

I want to say a massive thank you to one of Your Staff who was helping me ober the Phone with billing issues on14 th June. Heather was amazing and she dealt with all my subscription bills very professionally . She not only was polite and understanding but also funny and cheerful. We had so much laugh and to be precise, I rang with Lost of complaints and wanted to leave Sky. 

So i just want you guys to know how great she was doing and and whats most important, she sorted out everything for me in time so i could attend my zumba class . I even asked for her ID number so i could tell you this guys. It is HMC10 , she surely deserve a something Special for doing fabulous job over the Phone . 

Thanks 

Karolina Was