How To Send Thanks To Sky

[Anonymous]

I have been searching for how to leave positive feedback and thanks and accidentently stumbled upon this thread. I would like to say a huge thank you to Nicole in customer retentions for her amazing customer service. I called on the 7th July 2016 and was ready to switch providers. Nicole was courteous, friendly and went over and above my expectations in ensuring she not only matched the other package but resolved my initial issue in the best possible way. She displayed genuine care and concern and was absolutey lovely to talk to - definitely an asset to your organisation. Thank you once again Nicole!
Seetal