Send Thanks to Sky

I had the absolute pleasure of being assisted by Bruce from Sky Scotland, and I honestly can’t recommend him highly enough! From the very first moment, he made me feel completely welcome and valued, turning what could have been a stressful situation into a truly positive experience.   Bruce is the perfect combination of professionalism, knowledge, and warmth. He listened attentively, guided me patiently, and went out of his way to resolve a misunderstanding — even ensuring I received a refund promptly. Every interaction with him was pleasant, reassuring, and genuinely supportive.   What truly sets Bruce apart is his caring nature and dedication. His kindness, positivity, and attentiveness shine through in everything he does. Sky is incredibly lucky to have such an exceptional representative. Thank you, Bruce, for your outstanding service — you didn’t just help me, you made me feel truly valued!   Many thanks, Diane ... View more

I rang Sky today to amend my package as it was due for renewal.  I spoke to an amazing member of staff his name is Ketan. Super friendly, and explained everything in detail. Received fab service and great price !! Thank you. ... View more

Kanchan in Customer Loyalty, I owe you many beers, THANKYOU SO MUCH for doing what seemed like the impossible and finally sorting out my future billing and contract issues, you are a legend and I cannot thank you enough!!!! Kanchan needs a pay rise please sky. Managed to sort out the issue in the same day after weeks of different people promising (and failing) to help. From a very stressed out customer to a very happy one thanks to Kanchan xxxx ... View more

  I would like to express my appreciation for the excellent assistance provided by Kavya regarding my iPad delivery issue. She handled the matter promptly and professionally, ensuring that the issue was resolved at the earliest. I am pleased to confirm that the product has been delivered today. Thank you, Kavya, for your outstanding support and efficiency. ... View more

I had a phone call yesterday (did not get the name, was told I would receive a survey but I didn't and I really want to thank him!)  I had a complaint that had not been resolved. This kind man got it sorted for me really quickly and was so friendly. Even though I was annoyed with Sky as a whole, this man managed to make me smile and laugh which is hard when I'm in a mood!! He was efficient and made sure all was resolved on the phone call. Thankyou so much for your help, it's so appreciated 🙂  ... View more

Outstanding Service from A Massive Thank You!   I contacted Sky regarding upgrading my broadband, team has resolved my query superfast ... View more

Very big thank you to Karen in the guest list team ...... arranged a next day replacement of a faulty puck then called me back after receiving to check everything was ok !   excellent service ! Much appreciated...... ... View more