Send Thanks to Sky

Cant remember name of chap who helped but he was very helpful ... View more

Yash from the team is absolutely amazing! Great customer service, polite, knowledgeable and helpful. Super efficient and organised everything. Thank you! ... View more

I would like to thank Hannah in the loyalty team for being so helpful and taking the time to sort out my new contract for me. She had the call sort of dumped on her by a colleague and a bit of a mess to sort out  ... View more

Would love to pass on my thanks to Walter, who I spoke to on the evening of 17/05 about issues linking my Disney+ account.  Not only had the problem resolved within 12 hours, has to have been one of the most pleasant and great to speak to members of customer service that I've ever encountered, can't praise him enough.  ... View more

On May 18, Jayden (City Fibre) arrived with his partner ( can't remember name -sorry!)  In the am to Reddings, Cheltenham, to install both outside and inside. They were the ultimates in proffessionalism and a joy to deal with. Just got right into the job(s) at hand and took care of everything, leaving both garden and front room as they found it. They make a terrific team and, having had broadband installed across the globe, could immediately see how knowledgeable they were at their profession and found their customer facing performance incredible. Everything was so smooth from set up to activity and I cannot thank them, and sky agent who logged my account, enough. Jayden was the quieter of the two but was so polite, knowledgeable and helpful, and patient with my dog! His colleague set everything up outside, ensuring no markings visible in the garden and safety in structure. A warm, bubbly , hardworking character who did not stall until everything was done. Great stories of his Sky Colleagues wedding in Rome. He immediately formed a relationship between client and company. Thank you so much Sky! Great performance 🌟⭐️💫 ... View more

Sincere thanks to Jayden and partner for the work that they did this morning. From professionalism with clients and a job done so well, they were just a pleasure to deal with. It was a neat and smooth install, both outside and in, with help given to me in connection of my iPad. I had requested service from Virgin Media which never even got to install; the service was so bad that I cancelled. So getting the job done so smoothly, with engineers knowing their jobs and more, was a joy!  I hope that Sky are fully aware of this great team and appreciate them.  Thank you so much Sky. Your staff are a joy and the Company is wonderful to deal with. Thank you!  ... View more

Wanted to pass a massive thank you on to Nish from the Sky store at Westfield in Stratford. After being with another provider for a signifacnt amount of time with very slow speeds and poor deals we decided to try Sky having wanted Sky TV for a very long time. We walked in the Sky store and were immediately met by Nish and she was so helpful at explaining the deals that Sky had and what the installation would involve, we were initally put off by having a sattelite dish but Nish expalined that a satellite dish is not needed and that Sky TV can now work entirely over the internet.  Nish kindly wrote down all details about our package and prices and account number for us which was very useful to have to hand.     Thank you for making the transition to Sky so easy for us ... View more

Selena from Bulgaria spent an hour helping 2 non savvy tech people to get our Sky  connection back, it was so easy with clear instructions from her and a lovely manner and friendliness, a credit to the Sky organisation thank you. ... View more

I spoke with two members of staff today. A gentleman called Samuel and a gentleman whose name began with an A  I was waiting for the survey texts but they didn't arrive so I would like to say they both got a 10 from me for their friendly helpful manner and resolving my issues. Excellent customer service  Teresa McCormack ... View more

Amazing customer service from Michelle today. Explained everything perfectly to me and helped me navagate through the app to get a better deal and experience. You are the reason I stay with sky, thank you  ... View more

at 67 years old or approaching 67 years old, I'm disabled. I rely on television a lot and I've been with Sky Television for a number of years and never ever had a problem with the service either technical or when I simplify them because I've got a problem with the television they've always been readily available to me. However, today was exceptional during the night I had problems getting my network to be available by the Internet problems and for me that's a big thing because my phone goes down as well as my landline because everything I have is with sky and many apps. I have a sky so when I'm wide wake up in the morning and I can't get you know the app I want or anything else I try my phone you know spoke to computers, etc. etc. etc. that was no help until I actually spoke to a wonderful guy called Jan and I explained my problem and he said we'll send an engineer out sent out Chris within 25 minutes. The engineer was here. I was in five minutes. Chris solved the problem. It was just something I didn't think of because obviously over the years I've been with them. I can talk various things for myself, but this was something I hadn't thought of and Chris did a wonderful job. I felt rather silly actually, but he assured me there was nothing to be silly about I'd be so gracious and so kind that is why I am writing this because any other company, the gas company, the electricity company any other company I can never imagine them being as courteous being as helpful and being as quick as John and Chris were today so I'd like to see once again a big thank you to Sky Television, whom I don't care what happens I would never ever leave them and to be honest the package I get if I got in any other cable network, it cost at least 50 pound no more and I know that for a fact. I haven't been pressured into this than anything. I was just so amazed at how quick I would responsive how kind and how courteous it all almost made me feel as if maybe the problem in the energy because it was so nice the way they handled the problem. It was so sweet and out of the way to talk to me about everyday things as well with other people just walk in so the problem and back out again they didn't and Chris as well. I bought myself a new DVD recorder he offered to put that in as well set it all up for me. No one else would ever do that so I'd say thank you to Chris and Jan for today's service. I'm talking about I was between 10 and 11 o'clock and eight and 10 o'clock. I would just say thank you so much guys and big hugs to Sky Television  kind regards, Ellen Caton ... View more

I regretfully didn't take the name of the friendly helpful lady I spoke to on Saturday 25th April. I had been experiencing consistent issues with my broadband with it dropping out for several minutes 3-4 times a day which was becoming frustrating as I have Sky streaming service as well so interrupts my viewing. This lady was very understanding and sympathetic to my issues and arranged for an engineer as soon as she could (given it was weekend). An engineer arrived and did whatever he needed to do outside and I can say so far (touch wood) my Internet connection has been stable, which is all I ask for. Thank you. ... View more

I watch Sky Sports golf on Now tv. The quality and knowledge of the commentators is excellent, mixed with good humour! ... View more

I wanted to provide some feedback about Latimir from Sky. He went out of his way to make sure I had the best possible customer service experience. From the start, he was incredibly friendly, polite, and courteous, which immediately made me feel at ease. He was patient, attentive, and genuinely seemed to care about helping me on multiple occasions, which made a real difference. It’s rare to receive service that feels so personal and professional at the same time. Latimir is a real credit to Sky and absolutely deserves recognition for the excellent support he provided. Thank you for employing someone who clearly takes pride in delivering outstanding customer service. ... View more