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Discussion topic: How do I pair my sky card to Sky+ HD box (not Sky Q box)

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This message was authored by caesarome This message was authored by: caesarome

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@Merce+A wrote:

That is the only way.


Actually it isn't as to pair a card you do not need to phone Sky as you should be able to do it yourself either online, via the MySky app or via the box itself as per the posts above.

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This message was authored by Merce+A This message was authored by: Merce+A

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Regardless of the trouble that the person has with the pairing of the card, he/her question on the tittle was how is possible to for they to speak with a real agent on the sky customer service, as whatever sky phone number you call, you always going to start with and automated system response. I recently asked this question to the last agent I spoke with and that was his response, I did try and it works... So, if she/he prefers to deal with a human agent, let them judge and try  for themselves.

This message was authored by caesarome This message was authored by: caesarome

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

I should imagine the OP has fixed their issue by now seeing as their post was back in 2020. The key to get through the phone menu is to not say anything when asked why you are calling as apparently that should get you through to someone.

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This message was authored by Luckoo This message was authored by: Luckoo

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

16628931876708153877936786696095.jpg

(removed)

 

Moderator comment: removed personal details

This message was authored by Mark39 This message was authored by: Mark39

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@Luckoo please elaborate.  A picture with no explanation doesn't really tell us much.

This message was authored by Scrubber This message was authored by: Scrubber

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

How do i pair

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@Scrubber wrote:

How do i pair


Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

 

Additional help with your viewing card can be found here
This message was authored by born+in+hull This message was authored by: born+in+hull

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

how do i purchase a sky card 

This message was authored by Mark39 This message was authored by: Mark39

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@born+in+hull wrote:

how do i purchase a sky card 


The card is provided with a Sky tv subscription. 

This message was authored by Thumbs+up This message was authored by: Thumbs+up

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Thank you very much, it works a treat now. Much appreciated 

This message was authored by Villeneuve This message was authored by: Villeneuve

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

How do I pair my Sky viewing card

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@Villeneuve wrote:

How do I pair my Sky viewing card


@Villeneuve  see post 22 above 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by Woodsp33 This message was authored by: Woodsp33

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

will this work if you don't have an active SKy account/subscription, but use a sky plus box for free channels and as a program recorder and want to replace the box with a sky + HD box to do the same?

 

Thanks,

Paul

This message was authored by Len7 This message was authored by: Len7

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

I have tried all options offered in the answers including the New button in installer menu which takes me to connect to broadband but I dont have broadband. Anyone have a No where I can speak to a human being ?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@Len7 wrote:

I have tried all options offered in the answers including the New button in installer menu which takes me to connect to broadband but I dont have broadband. Anyone have a No where I can speak to a human being ?


Use the following link for contacting Sky: CONTACT

 

A phone number is given on a link on the page linked to below:

 

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)
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