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This message was authored by: Oddie2004

ITV1 catch up

Not been able to get most of ITV1 programmes on catch up since late Saturday.Spoke to viewerr who say they are aware of problem and specific team is dealing with it but still no resolution.Anybody else having similar issues.

 

Thankyou


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This message was authored by: Daniel0210 Answer

Re: ITV1 catch up

Posted by a Superuser, not a Sky employee. Find out more

@Oddie2004 

See this post from the Sky Q board yesterday and the subsequent reply marked as the answer.

https://helpforum.sky.com/t5/Sky-Q/ITV-Catch-Up-on-Sky-Q-missing-soaps/m-p/4922883

 


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This message was authored by: Daniel0210 Answer

Re: ITV1 catch up

Posted by a Superuser, not a Sky employee. Find out more

@Oddie2004 

See this post from the Sky Q board yesterday and the subsequent reply marked as the answer.

https://helpforum.sky.com/t5/Sky-Q/ITV-Catch-Up-on-Sky-Q-missing-soaps/m-p/4922883

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Oddie2004

Re: ITV1 catch up

Situation is still the same so instead of sky blaming ITV and vice versa perhaps they should work towards  a resolution.Its ridiculous that this has been going on for over a week and even yesterdays programmes are non existent.Sky loves to increase prices but its customer service is utterly useless.Perhaps they need to look at how many VIP,s they have and give priority to long standing customers like myself who has been with them for 24 years now.

This message was authored by: Annie+UK

Re: ITV1 catch up

Posted by a Superuser, not a Sky employee. Find out more

@Oddie2004 wrote:

Situation is still the same so instead of sky blaming ITV and vice versa perhaps they should work towards  a resolution.Its ridiculous that this has been going on for over a week and even yesterdays programmes are non existent.Sky loves to increase prices but its customer service is utterly useless.Perhaps they need to look at how many VIP,s they have and give priority to long standing customers like myself who has been with them for 24 years now.


Sky gave every customer VIP status thus no one is actually a true VIP unless you are a guest list customer 🙂

 

You have only been with them 24 years 🙂 We've been with them for over 35 years 🙂 corporations don't care how long you've been with them these days, you are just a number for the accountants

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This message was authored by: 1Anonymous1

Re: ITV1 catch up


@Oddie2004 wrote:

Situation is still the same so instead of sky blaming ITV and vice versa perhaps they should work towards  a resolution.Its ridiculous that this has been going on for over a week and even yesterdays programmes are non existent.Sky loves to increase prices but its customer service is utterly useless.Perhaps they need to look at how many VIP,s they have and give priority to long standing customers like myself who has been with them for 24 years now.


Here are the details of the missing episodes:

 

- Classic Emmerdale: The last episode added was on Monday, February 24th, and episodes aired after that are missing.

- Emmerdale and Coronation Street: Episodes aired from February 19th onwards are missing.

- The 1% Club and Britain’s Got Talent: Both aired on February 22nd and are currently unavailable.

- Good Morning Britain, Lorraine, This Morning, Loose Women, and The Chase: Episodes aired from February 24th onwards are missing.

- Britain’s Got Talent and the Brit Awards, which aired on March 1st, are also missing.

Lots of other itv programmers missing  as well  it's ok saying use ITVX but that's not the point they should be available on sky Q and sky+ catch up there is an issue somewhere but sky blame itv and itv blame sky 

 this issue  will  continue for future episodes until it is resolved.

This message was authored by: oj01

Re: ITV1 catch up

Posted by a Superuser, not a Sky employee. Find out more

@1Anonymous1 wrote:

@Oddie2004 wrote:

Situation is still the same so instead of sky blaming ITV and vice versa perhaps they should work towards  a resolution.Its ridiculous that this has been going on for over a week and even yesterdays programmes are non existent.Sky loves to increase prices but its customer service is utterly useless.Perhaps they need to look at how many VIP,s they have and give priority to long standing customers like myself who has been with them for 24 years now.


Here are the details of the missing episodes:

 

- Classic Emmerdale: The last episode added was on Monday, February 24th, and episodes aired after that are missing.

- Emmerdale and Coronation Street: Episodes aired from February 19th onwards are missing.

- The 1% Club and Britain’s Got Talent: Both aired on February 22nd and are currently unavailable.

- Good Morning Britain, Lorraine, This Morning, Loose Women, and The Chase: Episodes aired from February 24th onwards are missing.

- Britain’s Got Talent and the Brit Awards, which aired on March 1st, are also missing.

Lots of other itv programmers missing  as well  it's ok saying use ITVX but that's not the point they should be available on sky Q and sky+ catch up there is an issue somewhere but sky blame itv and itv blame sky 

 this issue  will  continue for future episodes until it is resolved.


Sky have been made aware (again). Not much more we, as customers, can do.


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