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Discussion topic: Error "No Storage Device! what does this mean and how can I fix it?

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This message was authored by Annie64 This message was authored by: Annie64

Error "No Storage Device! what does this mean and how can I fix it?

it's exactly as it states No Storage Device, I only have SKY HD, was working fine this morning then bang this message appears. How can it be fixed.

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This message was authored by oldfella This message was authored by: oldfella

Re: Error "No Storage Device! what does this mean and how can I fix it?

Posted by a Superuser, not a Sky employee. Find out more

@Annie64 wrote:

it's exactly as it states No Storage Device, I only have SKY HD, was working fine this morning then bang this message appears. How can it be fixed.


Hi @Annie64 


looks like you may have a hard drive failure.

If you have Sky+HD you are on the wrong forum.

This is Sky Q.

Please confirm and I will move you to the correct forum 

Annie64
Topic Author
This message was authored by Annie64 This message was authored by: Annie64

Re: Error "No Storage Device! what does this mean and how can I fix it?

Yes, it's SKY+HD, sorry feeling very frustrated at the moment

 

 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Error "No Storage Device! what does this mean and how can I fix it?

Posted by a Superuser, not a Sky employee. Find out more

Planner rebuild:

For Sky+HD boxes (DRX890/DRX895) with the latest software try the following instructions:
• Press SERVICES on your Sky remote control
• Go to Help
• Select Sky+ Rebuild
• Press SELECT (this will start the rebuild)

If the above does not work try the following (Note: the first 5 steps are better done whilst looking at the remote control as the feedback on screen can be confusing):
• Press SERVICES on your Sky remote control
• Press 0 (very old boxes may need you to press 4 instead)
• Press 0
• Press 1
• Press SELECT (You should now be in the hidden menu)
• Press 7 (Sky+ Rebuild)
• Press SELECT (An on-screen message will be displayed)
• Press SELECT (this will start the rebuild)

 

The above and so much more can be found in my Sky+ FAQ
Annie, I am Neurodivergent — FAQs: Sky Plus • Sky Stream
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Error "No Storage Device! what does this mean and how can I fix it?

Posted by a Sky employee

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you
 

Annie64
Topic Author
This message was authored by Annie64 This message was authored by: Annie64

Re: Error "No Storage Device! what does this mean and how can I fix it?

Hi, can't access anything on the sky remote, I've basically a blank screen with the error message showing

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Error "No Storage Device! what does this mean and how can I fix it?

Posted by a Sky employee

Hi Annie64

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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