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Discussion topic: Subtitles paramount plus. HD plus skybox

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Subtitles paramount plus. HD plus skybox

Posted by a Superuser, not a Sky employee. Find out more

@DARKDEALX wrote:

What I Expect from Sky As A Customer:

  1. A timeline or regular updates on when the missing subtitles issue on Sky+HD will be resolved. That won't happen I'm afraid
  2. A clear commitment from Sky to work with Paramount to address this issue promptly and ensure parity of service across all platforms. Whilst a back office team will no doubt be liaising with Paramount to resolve this issue I don't think you'll see anything resembling a 'clear commitment'
  3. An assurance that I will not be pressured to upgrade my equipment at my own expense to access the functionality I am already entitled to. I'm fairly sure that any Sky agent will try to persuade you to move from what is a legacy package which has a limited lifespan

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Louisallan This message was authored by: Louisallan

Re: Subtitles paramount plus. HD plus skybox

I also have no subtitles on the agency !!!!! Very annoying!!  

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