14 Jan 2025 08:44 AM
Posted by a Superuser, not a Sky employee. Find out more
@DARKDEALX wrote:What I Expect from Sky As A Customer:
- A timeline or regular updates on when the missing subtitles issue on Sky+HD will be resolved. That won't happen I'm afraid
- A clear commitment from Sky to work with Paramount to address this issue promptly and ensure parity of service across all platforms. Whilst a back office team will no doubt be liaising with Paramount to resolve this issue I don't think you'll see anything resembling a 'clear commitment'
- An assurance that I will not be pressured to upgrade my equipment at my own expense to access the functionality I am already entitled to. I'm fairly sure that any Sky agent will try to persuade you to move from what is a legacy package which has a limited lifespan
31 Jan 2025 09:58 PM
I also have no subtitles on the agency !!!!! Very annoying!!
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