0

Discussion topic: can not make or receive calls to some numbers - changed from EE to Sky kept my number

Reply
This message was authored by Anon15 This message was authored by: Anon15

can not make or receive calls to some numbers - changed from EE to Sky kept my number

Changed from EE to Sky kept my number - sometimes people have said call not connect and i get the same just blank noise when dialling out when using  - noticed some recent have grey white text P or D next to name in call histroy. And texts failing to send to regular contacts 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: can not make or receive calls to some numbers - changed from EE to Sky kept my number

Posted by a Superuser, not a Sky employee. Find out more

Assuming Sky have said that your number has transferred does your mobile itself now show the correct number as sometimes it might not so would need updating to the correct one. If this is correct then a replacement sim might fix this issue as it will come with your transferred number:

 

https://www.sky.com/help/articles/replacement-sim

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Anon15
Topic Author
This message was authored by Anon15 This message was authored by: Anon15

Re: can not make or receive calls to some numbers - changed from EE to Sky kept my number

The transfered number shows correct on the phone as Primary. I can return a calls in the recents list from the numbers with a D next to them but can not call same number with a P in grey box. 

 

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion