Discussion topic: Issues porting number from another service provider
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Message posted on 14 Jan 2025 03:12 PM
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Issues porting number from another service provider
I've been 11 days without mobile phone service since a partial port and no end in sight with the tech team at Sky. Has only one else had issues or can give some advice where to turn on this
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Message posted on 14 Jan 2025 04:21 PM
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Re: Issues porting number from another service provider
Hi @BrianBEP you could try a formal complaint to see if that leads anywhere.
https://www.sky.com/help/articles/how-to-make-a-complaint
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 14 Jan 2025 06:19 PM
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Re: Issues porting number from another service provider
Port problems must be raised externally by the provider (Sky) with the (American) company the big 4 networks all choose to sign onto for PAC processing.
Raise a complaint via email, because it should only take one enquiry for Sky to process a internal tech report to action the external action of investigation (& port issue correction).
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