14 Jan 2025 03:12 PM
I've been 11 days without mobile phone service since a partial port and no end in sight with the tech team at Sky. Has only one else had issues or can give some advice where to turn on this
14 Jan 2025 04:21 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @BrianBEP you could try a formal complaint to see if that leads anywhere.
https://www.sky.com/help/articles/how-to-make-a-complaint
14 Jan 2025 06:19 PM
Port problems must be raised externally by the provider (Sky) with the (American) company the big 4 networks all choose to sign onto for PAC processing.
Raise a complaint via email, because it should only take one enquiry for Sky to process a internal tech report to action the external action of investigation (& port issue correction).
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