No service/ data

[Eleanor111]

I've just returned back to the uk after a week abroad in france. My phone didn't give me a welcome to the uk text as usual however I was still able to use my 4/5g as usual for about an hour from landing. My phone then lost signal/ no service since meaning I cannot use any data. I've reset my phone, I've turned on and off airoplane mode, I've done pretty much everything to try and resolve it. It briefly is picking up sky but with no data and going straight off again. 
coming to the end of my teather here...

[Daniel0210]

@Eleanor111 

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

[Eleanor111]

@Daniel0210 i don't seem to have sim applications 

[PandJ2020]

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@Eleanor111 wrote:

@Daniel0210 i don't seem to have sim applications 

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What phone do you have?  There will be a setting somewhere.

[Eleanor111]

@PandJ2020 @An iPhone 14, I used to have an option for it and it's disappeared 

[63johnw]

Hi @Eleanor111  on iPhone 14 running the latest firmware it's in settings, mobile service, sim applications. 

[Eleanor111]

@63johnw I know where it's supposed to be but it's not there now, everything is fully up to date