14 Jan 2025 07:50 PM
We have had our wifi upgraded and ever seen our mobile phones can't make or receive calls when connected to the wifi at home (not sky mobiles)
14 Jan 2025 08:19 PM
Posted by a Superuser, not a Sky employee. Find out moreIf your mobiles are not from Sky then are the sims from Sky or is your broadband from Sky ?
14 Jan 2025 08:40 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Alic12 from sky help pages.
"One to watch out for: If you didn't get your phone from us, it might not be compatible with Sky Mobile Wi-Fi calling. To check, set up Wi-Fi calling and try making a call over Wi-Fi. If the ‘Wi-Fi call’ indicator doesn’t show, then your phone isn’t compatible."
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