06 Sep 2023 12:20 AM
i (most of the time) have no signal in the middle of barcelona. when i DO have signal, it doesn't actually work at all. i have tried to go onto the sky mobile website to run diagnostics / roll over more data / adjust spend cap but i'm just met with the godforsaken "updating website" page. i really need signal for work, and sky has been absolutely useless. none of their online guides are working.
07 Sep 2023 09:24 AM
Posted by a Sky employee
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
09 Sep 2023 09:52 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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