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Discussion topic: How the hell do I get to speak to someone at sky if I can't make calls on my sky mobile number,

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This message was authored by Anita34 This message was authored by: Anita34

How the hell do I get to speak to someone at sky if I can't make calls on my sky mobile number,

Unable to make or receive calls. Customer care cuts me off using a non-sky number and I can't find a general helpline number

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How the hell do I get to speak to someone at sky if I can't make calls on my sky mobile number,

Posted by a Superuser, not a Sky employee. Find out more

@Anita34 

Are your services restricted due to a missed payment or is the issue connected to the mobile problems encountered by some customers over the last 48+ hours?


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Anita34
Topic Author
This message was authored by Anita34 This message was authored by: Anita34

Re: How the hell do I get to speak to someone at sky if I can't make calls on my sky mobile number,

I think it is due to the issues but when I search service status it says no issues in my area

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How the hell do I get to speak to someone at sky if I can't make calls on my sky mobile number,

Posted by a Superuser, not a Sky employee. Find out more

@Anita34 

See the post marked as the answer in that mega thread (post 2) and the advice on there

https://helpforum.sky.com/t5/Sky-Mobile/Why-am-I-not-allowed-to-make-calls/td-p/4605476

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Anita34
Topic Author
This message was authored by Anita34 This message was authored by: Anita34

Re: How the hell do I get to speak to someone at sky if I can't make calls on my sky mobile number,

Thank you so much, I can make and receive calls again!! Thank you again

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