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Discussion topic: Downloadable Fixture list

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This message was authored by DavidB15 This message was authored by: DavidB15

Downloadable Fixture list

Suddenly my team's fixtures have disappeared from my calendar. I have tried the link and a message SAFARI IS UNABLE TO OPEN THIS LINK

Any ideas?


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This message was authored by Chloe-W22 This message was authored by: Chloe-W22 Answer

Re: Downloadable Fixture list

Posted by a Sky employee

@PhilQ wrote:

Working for me straight away on iOS. On my work Laptop that uses Google Calendar I removed them and readded using the URL and all the fixtures loaded.

Thanks all for confirming! If you're still having trouble try removing them from your calendar and re-downloading, another user confirmed resetting their device also seemed to fix it!

 

Sorry for this issue, but huge thanks for coming to the Community to let us know about it and get it sorted💪

 

I'll lock this thread for now, but feel free to pop back to the Community forum for any futher queries, feedback or issues that you want to tell us about.

Chloe-W22

Community Manager

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Downloadable Fixture list

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a different browser other than Safari ?

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DavidB15
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This message was authored by DavidB15 This message was authored by: DavidB15

Re: Downloadable Fixture list

Yes, I've tried Google browser too. Still doesn't work

This message was authored by sambora71 This message was authored by: sambora71

Sky Sports Fixture Calendars On iOS

I subscribe to 2 fixture calendars through the links on the Sky Sports website but they aren't showing up on any of my iOS devices. Anyone else having this issue?

The box is checked & I've also tried to delete & add them again with no luck.

I've been subscribing to them for years & this is the 1st time I've had an issue.

This message was authored by Dave_ITFC This message was authored by: Dave_ITFC

Re: Sky Sports Fixture Calendars On iOS

@sambora71  I have the same problem. First time in many years of using that there's been an issue. Just downloaded the ICS file for my team and also some other teams and they are all identical with no fixtures in them.

This message was authored by Dave_ITFC This message was authored by: Dave_ITFC

Re: Downloadable Fixture list

@DavidB15 They've dissappeared from my Outlook on PC and also my iPhone calendar too. Looks like all teams have the same data with no fixtures in.

This message was authored by Flash_222 This message was authored by: Flash_222

Re: Sky Sports Fixture Calendars On iOS

Same for me too (using google calendar)

 

I subscribe to a few and... The club-specific ones have stopped/disappeared, but the competition ones are still ok.

 

Have done all the unsubscribe/resubscribing troubleshooting.

 

This message was authored by PH18 This message was authored by: PH18

Re: Sky Sports Fixture Calendars On iOS

Same for me, fixtures have recently disappeared from calander but subscripton looks ok

This message was authored by JaniceMD This message was authored by: JaniceMD

Re: Downloadable Fixture list

Just noticed the same today. I've tried to reload with no success, unselected, selected again..... I've ended up using another subscription for now. Wonder who to contact to get them to investigate?

This message was authored by JaniceMD This message was authored by: JaniceMD

Re: Downloadable Fixture list

Thank you @DavidB15 @for asking the question btw. Couldn't work out why they'd disappeared, or when even. I'd like to know who to alert to this problem though, even at this late stage of the season 👍

This message was authored by cce240 This message was authored by: cce240

Re: Sky Sports Fixture Calendars On iOS

I have the same problem , the fixtures for my team have dissapeared . anyone found a solution to this?

This message was authored by Treeze12 This message was authored by: Treeze12

Re: Sky Sports Fixture Calendars On iOS

Same here, all disappeared, events were there before but now nothing?!

This message was authored by Gezza99 This message was authored by: Gezza99

Re: Sky Sports Fixture Calendars On iOS

Same for me too, subscribe to two calendars and they've suddenly disappeared.

 

Sky can you please help us??

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky Sports Fixture Calendars On iOS

Posted by a Superuser, not a Sky employee. Find out more

@GD1 @Daniel0210  can either of you do us a favour and merge the thread below into this one as there are one of the same 

 

TIA

 

https://helpforum.sky.com/t5/Mobile-Apps-Websites/Downloadable-Fixture-list/td-p/4598079 


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DavidB15
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This message was authored by DavidB15 This message was authored by: DavidB15

Re: Downloadable Fixture list

A friend sent me an alternative from the football club as their Sky one stopped working, and that failed too. I've been on the phone to Apple all day as I'm convinced it's their update to 17.4.1 and they have given me a number to call tomorrow as they have escalated the case

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