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Discussion topic: My Sky App Talk Shield Settings

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This message was authored by: mc321

My Sky App Talk Shield Settings

Since the last update of the mysky app (version 9.59.0) i cannot access sky talk settings anymore from within the app.

When i press it,it takes me to a log in page and when i log in it just goes to an infinite white loop loading page.

I found the only way to be able to get it to work is to uninstall the app and then reinstall it and then the first time it will work but if you close the app,after that it just does the same thing again i.e goes to the log in page and the infinite looping loading screen again.

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This message was authored by: caesarome

Re: My Sky App Talk Shield Settings

Posted by a Superuser, not a Sky employee. Find out more

@mc321 

If you want you can report this issue directly to Sky's app team via this email address - apps@sky.uk

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This message was authored by: mc321

Re: My Sky App Talk Shield Settings

Thanks il do that

I just looked on the playstore and it was reported there aswell so looks like some bug since this last update

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This message was authored by: mc321

Re: My Sky App Talk Shield Settings

Just revisiting this to ask if anyone else is in the same position as it still happens to me

When trying to access sky talk shield settings from within the mysky app it just goes to a page saying please wait with infinite spinning wheel,is it the same for everyone else or is it just me?

Its been reported to sky and there have been updates to the app since,but its still not fixed at least for me

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