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Discussion topic: MySky app and Sainsbury tasty treat offer

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This message was authored by: Gates68

Re: MySky app and Sainsbury tasty treat offer

We loyal customers are  missing out.Sky should of sorted it out they got enough money.Its not fair.

This message was authored by: Gates68

Re: MySky app and Sainsbury tasty treat offer

When they used to give the cadburys bar free to reedem at Tesco there was no problem with the barcode.I got mine everytime.

This message was authored by: MarkGoldsmith

Re: MySky app and Sainsbury tasty treat offer

Posted by a Superuser, not a Sky employee. Find out more

@Gates68 wrote:

When they used to give the cadburys bar free to reedem at Tesco there was no problem with the barcode.I got mine everytime.


@Gates68 , actually, if you search back through the forum, there were quite a lot of issues with the free Cadburys from the Tesco offer. With people not being able to scan the barcode and local store staff not having a clue about the offer at all.

 

It would appear to me that there are fewer people complaining about issues with the weekly Sainsburys offers compared to those who had issues with the past Tesco Cadbury's offer.

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This message was authored by: AKP1000

Re: MySky app and Sainsbury tasty treat offer

Didn't work for me either.

 

I tried the coupon provided, verified that it was for a valid product, set my phone to the highest brightness and it still didn't work. I then went to customer service and they said that there had been problems with SKY Vip rewards for lots of other people also.

 

Seems a bit **bleep** to be honest.

This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

It's not fair nope 

Sarah backx
This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

I always got my Tesco chocolate there was no issues 

Sarah backx
This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

Always got the Tesco chocolate never hav issues with Sainsbury's freebies just twice when they didn't stock love corn and when they didn't have anymore whitworths wonder mix but it wasn't a big deal 

Sarah backx
This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

I'm sure sky will sort the code issues but I've not been affected by the code issues 

Sarah backx
This message was authored by: VIP-voucher

Re: MySky app and Sainsbury tasty treat offer

  • IMG_2564.jpeg

 I contacted foodreward@sky  via email over a month ago as I have not yet been able to claim any VIP rewards at Sainsburys to date. This was their reply. It's taking too long for them to sort this issue out.

 

This message was authored by: Gates68

Re: MySky app and Sainsbury tasty treat offer

A lot of people have missed out on treats already,i dont see why sky vip have not solved the problem.

This message was authored by: Nenz

Re: MySky app and Sainsbury tasty treat offer

Reward for TTD Bites not working in Sainsbury's Salford Regent Road. Sainsbury's refused to try anything or put in manually. They are clearly fed up of the failing Sky app. Not really worth bothering with if it's not reliable.

This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

Sky will sort the issues 

Sarah backx
This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

Everyone should always keep the my sky app updated when there's an app update  then the app works 

Sarah backx
This message was authored by: Gates68

Re: MySky app and Sainsbury tasty treat offer

Did everyone get the Tonys Chocolonely today .I get mine problem free today.IMG_20250903_132523.jpg

This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

Can't wait to try Tony's chocolate never tried it before as it's really expensive to buy so was lovely to get it free 

Sarah backx
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