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Discussion topic: Sky ID issue

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Avatar for Jill9210
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This message was authored by: Jill9210

Message posted on ‎29 Aug 2026 11:37 AM

Sky ID issue

Anyone having issue with their sky account just now? 

can't sign credit agreement, just keeps loading.

have tried on phone and laptop, same issue. 

also on the app it says can't detect your services? 

 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎29 Aug 2026 12:38 PM

Re: Sky ID issue

Posted by a Superuser, not a Sky employee. Find out more

@Jill9210 

On your phone have you tried in when connected to both WiFi and mobile data ?

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