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Discussion topic: Irish Sky ID customer, app looking for British postcode

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This message was authored by: ThomasJC

Irish Sky ID customer, app looking for British postcode

Hi,

So it looks like this question has been asked loads of times but it's still a problem, incredibly.

 

I have tried using the desktop website (after pressing the little Ireland flag) to log in to sky id but it just crashes.

  • I can't log in to sky id app because I can't get past the postcode phase. I was previously logged in but was logged out at some point and now I'm unable to log back in.

Seems incredible that the app doesn't take in to account the postcodes of a country where it provides a service.

Any assistance gratefully accepted.

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This message was authored by: caesarome

Re: Irish Sky ID customer, app looking for British postcode

Posted by a Superuser, not a Sky employee. Find out more

@ThomasJC 

When you login what actually happens ?

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This message was authored by: ThomasJC

Re: Irish Sky ID customer, app looking for British postcode

Log in to the app? It looks for my postcode.

Log in to the website, it eventually crashes or tries to find my account by looking for postcode

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