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Discussion topic: Sky HM7NR router frequent dropped connection

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This message was authored by today22 This message was authored by: today22

Sky HM7NR router frequent dropped connection

My connection drops frequently practically every day and am entirely frustrated. I have to reboot my computer to correct this every time but even then it does not last for a reasonably period. SKY network HM7NR and Router SR203. Urgent fix required please.

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This message was authored by GD1 This message was authored by: GD1

Re: Sky HM7NR router frequent dropped connection

Posted by a Superuser, not a Sky employee. Find out more

@today22  You are not addressing Sky via the forum, we are all customers here.

 

Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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