Broadband
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Discussion topic: No interent

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Debbie281
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This message was authored by Debbie281 This message was authored by: Debbie281

No interent

‎26 Dec 2024 03:49 PM

No internet just flashing amber light none stop turned it of and back on and nothing 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: No interent

‎26 Dec 2024 04:25 PM

Posted by a Superuser, not a Sky employee. Find out more

@Debbie281 

Try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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