Unable to connect to the Nintendo e-shop on my Nintendo switch

[Phily2]

Can not connect to the Nineteno e-shop on my switch

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Duncan30]

I can't either a would appreciate some help

[Chrisee]

@Duncan30 check the setringof the Brosdband Shield in the My Sky app as thst can block access tomon-line games if set to PG level.