Check Line Cord Issue

[Ant1987]

Hi. Hoping someone can help please. I've noticed occasionally that when I'm on my landline the internet will drop momentarily then reconnect. This happened around 3 months ago and there was a fault outside my house which was fixed by technician. It's starting to happen again however I rang sky who did a line test and everything came back fine. My mum mentioned that she saw a message saying "check cord line" on our 

[Ant1987]

Handset.

Has anyone experienced this before? 

Apologies for double post i couldn't see option to edit. 

[jamesn123]

Hi @Ant1987 

Please post your router stats

[Ant1987]

Hi @jamesn123 

Thank you for your help

 

[jamesn123]

Thanks @Ant1987 

Do you connect your phone to the phone socket or back of the router?