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Discussion topic: Internet dropping out
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This message was authored by: Jon+100
Message posted on 16 Jan 2026 02:35 AM
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Internet dropping out
My Internet keeps dropping out at the same time each day. 2.31 am for one minute. Tried resetting the router but it hasn't fixed it.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 16 Jan 2026 06:53 AM
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Re: Internet dropping out
@Jon+100 if you have a partial fibre connection it is likely the automatic DLM system resetting the connection to try to stabilise the connection. There is just how the system works.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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