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Discussion topic: Red light on sky box

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This message was authored by: SurinderJ

Red light on sky box

There has been a red light on the sky box (PON) for a week, can I have someone come out and sort this out. I have turned off the Internet and it works for an hour and go off showing the red light again
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This message was authored by: JimM1

Re: Red light on sky box

@SurinderJ You have to call sky and report the ONT Pon light going Red as the issue, dial 150 from your landline and speak to customer service, they are open 8am to 8pm! Pon is the ONT and not a sky Box that is the Openreach Fibre modem, nothing to do with sky!

 

Can't connect to broadband and have a red light on your ONT

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