Cant set up broadband box since i only have coax port.

[Aragorn201]

I was trying to set up my broadband and realized that my broadband box can only connect to ethernet and Tel ports, the only broadband socket in my house is a Coax socket, how do I set up my box then?

[cookiemonsteruk]

@Aragorn201 

Have you gone for ultrafast fttp?

When is your activation day?

[Aragorn201]

Yeah i went for ultrafast, the activation date is today

[TimmyBGood]

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@Aragorn201 wrote:

 the only broadband socket in my house is a Coax socket, how do I set up my box then?

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You certainly don't connect a Sky Hub to that: coaxial cable for telecoms/data is either Virgin or a defunct cable company, and never carries Openreach traffic for other ISPs to use.

Which 'Ultrafast' product did you order?  Ultrafast 1 can be delivered over Openreach phone cabling in areas equipped for G.fast, but Ultrafast 2 and Gigafast always requires a purely optical connection.

[cookiemonsteruk]

@Aragorn201 

Has the ont been installed yet ?

 

This is the last stage of installation. If you have received your cat5e ethernet cable (conversion kit) this will connect port 1 from the ont to lan 4 (marked wan" of your router and the telephone then plugs into the telephone socket on the back of sky hub

[Aragorn201]

Yeah, a sky engineer came yesterday and set it all up, thanks for the help.