Can't scan to email from printer through sky router - works fine at office

[Peakus]

For some reason my printer/scanner reboots every time I try to scan to email when connected to my home network - it works fine on the office network but not on my home network. I'm wondering if the sky router is blocking it for some reason - is there a setting on the router that I can change?

I can scan to a computer and can print as well, it just won't scan to email. 

[mae-3]

@Peakus 

Robot escalated is it under research or have you solved the issue, under debate?

[Peakus]

Hi, thanks for your response, unfortunately I haven't managed to resolve the issue as yet.

Kind regards,

Lee