WiFi lost connection

[Carrianne]

For the last 48 hours the WiFi keeps dropping out and were unable to use internet or applications on our tv via the sky box. Every time I test the internet connection on here it states it's fine. We have rebooted our hub a few times and made sure all devices are connected but still get intermittent internet connection. 

[Addie15]

Hi there, @Carrianne. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need, please let us know so we can re-escalate this for you. Thanks.