26 Feb 2024 03:16 PM
I have been a skytv customer for many years and have now taken out a skymobile sim only contract and was told i need to link the accounts from the email. When I try to do this i keep getting an error messaage telling me to try again. I have attempted to do this several times now and it still doesnt work. Please could someone help with this.
Many thanks
K
26 Feb 2024 04:27 PM
Posted by a Sky employeeHi there @NannyKK, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
28 Feb 2024 04:25 PM
Posted by a Sky employeeWe are still looking to help you @NannyKK. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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