Hi, So yesterday I rung Sky to see if there was anything they could do regarding my bills as I was out of contract and thinking of cancelling if not as bill each month was due to be £87.50....
Advisor had a look and initially said if I renew she could discount it to £77 a month I said no not worth it, she went away again then said it would be £67.50 a month which I was happy with. After 10 mins trying to put this through she then said she can't honour this and it's still £77 I said no and il think about what to do as I wanted to let my wife know I'm going to cancel sky advisor seemed annoyed but said OK.
An hour later I got a email saying my bills are now £77 and my contract is a further 18 months! I'm fuming I rung back got someone else after explaining and speaking to a manager they said they would honour the £67.50 I said fine 4 hours later bills still say 77 quid. Rung back again different advisor same thing checked this morning still £77 and I'm raging at this point I've been a customer for 18 years the thing that has really made me angry is someone just signing me up for 18 months without my authorisation.
