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Discussion topic: Can't do anything with my account

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This message was authored by peterdc This message was authored by: peterdc

Can't do anything with my account

I am unable to do anything. get bills from my account, go onto my sky app......everything says it is restricted.....

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This message was authored by Mark39 This message was authored by: Mark39

Re: Can't do anything with my account

Posted by a Superuser, not a Sky employee. Find out more

This issue has been reported before.Unfortunately it requires Sky's involvement to get it put right. Give,them a call.

This message was authored by caesarome This message was authored by: caesarome

Re: Can't do anything with my account

Posted by a Superuser, not a Sky employee. Find out more

@peterdc 

If you don't want to call then post back on here as we can have the messaging team at Sky contact you tomorrow morning about this.

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Can't do anything with my account

Posted by a Sky employee

Hi @peterdc 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


 

Thanks
Tom
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Can't do anything with my account

Posted by a Sky employee

We are still looking to help you @peterdc. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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