08 Mar 2024 03:41 PM
I am unable to do anything. get bills from my account, go onto my sky app......everything says it is restricted.....
08 Mar 2024 04:42 PM
Posted by a Superuser, not a Sky employee. Find out moreThis issue has been reported before.Unfortunately it requires Sky's involvement to get it put right. Give,them a call.
08 Mar 2024 04:53 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you don't want to call then post back on here as we can have the messaging team at Sky contact you tomorrow morning about this.
09 Mar 2024 09:56 AM
Posted by a Sky employeeHi @peterdc
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
11 Mar 2024 10:00 AM
Posted by a Sky employeeWe are still looking to help you @peterdc. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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