Accidental upgrade

[AdamCooling]

my daughter accidentally upgraded my account whilst on the sky app, I can't see how to cancel it online.  can someone point me in the right direction?

[Tom-W19]

Hi @AdamCooling 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147