Discussion topic: Swap phone

This message was authored by: Mark++Dolan · ‎03 Jul 2022

Hi I am trying to send my swap phone back but I did not receive a return label

This message was authored by: 63johnw · ‎03 Jul 2022

Hi @Mark++Dolan apparently it should be in the packaging your new phone came in, it's quite difficult to find it has been reported.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Mark++Dolan · ‎04 Jul 2022

Hi it wasn't in the package

This message was authored by: Daniel0210 · ‎04 Jul 2022

@Mark++Dolan

I've removed your duplicate post.

Someone posted recently that the return label was on the inside of the packaging the new device arrived in but was quite small and could easily be missed. They then used the same packaging to return. This worked for them.

If it's definitely not there call Sky.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Mark++Dolan · ‎05 Jul 2022

Thank you for your help I will have too phone sky

Discussion topic: Swap phone

Swap phone

All Replies

Re: Swap phone

Re: Swap phone

Re: Swap phone

Re: Swap phone

Was this discussion not helpful?

Search Sky Community

Start a new discussion