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Discussion topic: Phone contract

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This message was authored by: Daniyal1234

Phone contract

I have been trying to buy a phone on a 36 month contract and when i go to checkout, it says upfront cost which is the total amount. I dont understand why. I want to buy the phone on a monthly basis contract not pay full amount. 

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This message was authored by: PandJ2020

Re: Phone contract

Posted by a Superuser, not a Sky employee. Find out more

You need to select Swap24 for a 36 month contract.

 

Assuming you haven't failed the credit check then it should offer monthly payments (Either with or without some upfront payment)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Phone contract

Posted by a Superuser, not a Sky employee. Find out more

@Daniyal1234 

This might have happened if you have failed a credit check so the only way is to pay for the total cost in one go. You could call Sky to see if they know if this is the reason but it could well be,

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This message was authored by: 63johnw

Re: Phone contract

Posted by a Superuser, not a Sky employee. Find out more

Hi @Daniyal1234  if it's asking for payment in full upfront then that's normally because you have failed Skys credit checks. Repeated attempts at getting a contract will only make it worse. A call to sky would confirm but they can't tell you why you may have failed. 

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