Discussion topic: Sim issue

This message was authored by: RCorreia · ‎14 May 2024

Hi, I'm in majoraca and using my phone fine.

Today it keeps saying fleshing sim data. And won't allow me to use data and only emergency calls.

Do you know what I can do to resolve? @Sky

This message was authored by: caesarome · ‎14 May 2024

This is a customer helps customer forum so that person you have tagged isn't Sky !

Have you checked your spend cap is set high enough to cover your stay if you have set this up. You can find this via the MySky app or online here:

https://www.sky.com/myaccount/mobile/sim/x/settings/spend-cap

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Discussion topic: Sim issue

Sim issue

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