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Discussion topic: Number stopped working

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This message was authored by Joeship This message was authored by: Joeship

Number stopped working

Changed over from another provider 2 months ago, ported my number across no issues but now all of a sudden my phone is sending messages from the temporary number rather than my actual number I can't change it back and my FaceTime for my actual number is also no longer working. I've tried going in my settings to change the number but when I change it, it won't allow me to save it and resets to the temporary number

 

Anyone know how do I fix this issue?

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This message was authored by caesarome This message was authored by: caesarome

Re: Number stopped working

Posted by a Superuser, not a Sky employee. Find out more

@Joeship 

It might be worth ordering a replacement sim as that should come with the correct transferred number:

 

https://www.sky.com/help/articles/replacement-sim

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