Discussion topic: New phone with old sim

This message was authored by: MegA2807 · ‎23 Jan 2024

Hi! I just ordered a new phone with sky that is being delivered today however I already have a SIM card with a different provider and when buying the new phone put that I didn't need a SIM, one has been sent anyway and my account says about SIM activation. Can I put my old SIM in my new phone without activating the new one or will I have to use the new SIM card? Might be a stupid question but I'm a bit clueless, any help is appreciated! Thanks! 🙂

This message was authored by: SKY1992bf · ‎23 Jan 2024

@MegA2807 You can put your existing sim into the new phone

providing you don't activate the new sim you won't be charged and it will drop off your account automatically after 31 days

the reason sky sends one out is in case your current sim doesn't fit the new phone size wise

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This message was authored by: SKY1992bf · ‎23 Jan 2024

@MegA2807 You can put your existing sim into the new phone

providing you don't activate the new sim you won't be charged and it will drop off your account automatically after 31 days

the reason sky sends one out is in case your current sim doesn't fit the new phone size wise

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: MegA2807 · ‎23 Jan 2024

Ok thank you so much!

This message was authored by: Ar11 · ‎20 Sep 2024

So I can put my old sim in and I don't have to activate my sky sim and they will just charge me 31 days later?

Or?

This message was authored by: caesarome · ‎20 Sep 2024

@Ar11

If yoh do not activate the Sky sim then

it will be cancelled so you will not be charged for it.

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Discussion topic: New phone with old sim

New phone with old sim

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