15 Jan 2025 12:06 PM
I bought a new iPhone 15 from sky to replace my iPhone XS Max. However, I cannot convert my existing sim to an eSIM. I have tried using my Sky App and have also called Sky twice. However, despite this I have not received an e-mail allowing me to install the eSIM. Without this I cannot use my new phone. What should I do?
15 Jan 2025 12:07 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @RJW4 you can't put the sim from your XS max into your new phone. That will work.
15 Jan 2025 12:07 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @RJW4 you can't put the sim from your XS max into your new phone. That will work.
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