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Discussion topic: Upgrade subscription required ???

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TE681
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Upgrade subscription required ???

‎14 May 2024 08:47 PM

My sky says “to use this service you need to upgrade your subscription “ when trying to open any apps that I have in my package and my recordings have just “stopped “

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caesarome
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Superuser
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Re: Upgrade subscription required ???

‎14 May 2024 09:47 PM

Posted by a Superuser, not a Sky employee. Find out more

Is this app on your Sky Q box or on a tablet ?

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TE681
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Re: Upgrade subscription required ???

‎14 May 2024 09:51 PM

All sorted now - turned everthing off and back on again and it cleared 

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Sionco
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Re: Upgrade subscription required ???

‎17 May 2024 11:43 AM

It said upgrade subscription

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Sionco
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Re: Upgrade subscription required ???

‎17 May 2024 11:45 AM

Yes upgrade subscription required 

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caesarome
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Superuser
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Re: Upgrade subscription required ???

‎17 May 2024 01:07 PM

Posted by a Superuser, not a Sky employee. Find out more

@Sionco 

Would you like the messaging team from Sky to contact you via here about this ?

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Sionco
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Re: Upgrade subscription required ???

‎03 Sep 2024 03:50 PM

Still problems with the signal dropping 

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caesarome
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Superuser
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Re: Upgrade subscription required ???

‎03 Sep 2024 06:03 PM

Posted by a Superuser, not a Sky employee. Find out more

@Sionco 

Back in June you said the issue was an upgrade message and now it is something else so what is actually happening and is this via Sky Q ?

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Sionco
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Re: Upgrade subscription required ???

‎03 Sep 2024 06:32 PM

Upgrade what ? I'm all up to date 

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caesarome
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Re: Upgrade subscription required ???

‎03 Sep 2024 09:44 PM

Posted by a Superuser, not a Sky employee. Find out more
@Sionco wrote:

Still problems with the signal dropping 

OK, I will rephrase my question @Sionco , is this about Sky Q ?

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Sionco
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Re: Upgrade subscription required ???

‎10 Sep 2024 11:24 AM

Yes Sky Q  if I watch a film it stops and this little wheel goes around and around and around 

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