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Discussion topic: No access remotely

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This message was authored by Trrence This message was authored by: Trrence

No access remotely

Trying to setup sky + box remotely and saying app no longer supported 

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This message was authored by Mark39 This message was authored by: Mark39

Re: No access remotely

Posted by a Superuser, not a Sky employee. Find out more

Not sure what you're trying to do. Can you elaborate? Which app? What do you mean by setting up a Sky+ box remotely?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No access remotely

Posted by a Superuser, not a Sky employee. Find out more

@Trrence 

 

Remote recording is in the Sky Go app.  The Sky+ app hasn't been supported for well over a year.

 

https://www.sky.com/help/articles/skyplus-app-what-do-you-need-help-with 

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This message was authored by caesarome This message was authored by: caesarome

Re: No access remotely

Posted by a Superuser, not a Sky employee. Find out more

@Trrence wrote:

Trying to setup sky + box remotely 


@Trrence 

What are you actually trying to do.

 

Even though the Sky+ app is not supported it is still possible to use it to set recording and downloads.

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Trrence
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This message was authored by Trrence This message was authored by: Trrence

Re: No access remotely

Hi. The app is up to date but it says - 'no service, try again later'. 

I was trying to set the sky + box up to record a rugby match as we were out.

 

Sky CS said because the box is no longer supported 

This message was authored by caesarome This message was authored by: caesarome

Re: No access remotely

Posted by a Superuser, not a Sky employee. Find out more

@Trrence wrote:

Hi. The app is up to date but it says - 'no service, try again later'. 


That sounds like it could be an issue with the internet connection on the device.

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