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Discussion topic: Sky booster.

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This message was authored by kath1234 This message was authored by: kath1234

Sky booster.

I had to do a WiFi check and my booster wasn't working properly. I spoke to a sky operative who said he would send a new one as mine was old.

It is a lot different than the old one. Before I send the old one back is this the correct booster?IMG_2489.jpegI was told my sky booster was too old. This one came today, it is a lot different from the old one. Is it correct? I don't want to send the old one back if it isn't right.

Thanks

Kath

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Sky booster.

Posted by a Superuser, not a Sky employee. Find out more

@kath1234 

If your Sky Hub is the same shape (but in black plastic) then that's definitely the correct booster.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Sky booster.

Posted by a Superuser, not a Sky employee. Find out more

@kath1234 

If your Sky Hub is the same shape (but in black plastic) then that's definitely the correct booster.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
kath1234
Topic Author
This message was authored by kath1234 This message was authored by: kath1234

Re: Sky booster.

The router that plugs into the telephone line is the same shape but black.

Kath
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky booster.

Posted by a Superuser, not a Sky employee. Find out more

@kath1234 

Then yes that is the correct model of booster for your router and you should not be using any other model as it can cause issues

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by svander1 This message was authored by: svander1

Re: Sky booster.

The newest ones do no longer have ethernet port.  I was pretty upset about that, and moved to EERO 6 Pro devices as I needed an ethernet port for my work laptop.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky booster.

Posted by a Superuser, not a Sky employee. Find out more

@svander1 wrote:

The newest ones do no longer have ethernet port.


Just for information: that's an additional release of the SE210 Sky Broadband Boooster (presumably a subsequent manufacturing batch) rather than a distinct new model.

 

The 'newest ones' would technically be the Max 'pods'.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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