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Discussion topic: Mi internet speed

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This message was authored by rover59 This message was authored by: rover59

Mi internet speed

My internet speed is awful I have followed all the links and it's still 22 keeps kicking me out of everything 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Mi internet speed

Posted by a Superuser, not a Sky employee. Find out more

@rover59 

 

Can you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Mi internet speed

Posted by a Superuser, not a Sky employee. Find out more

@rover59Can you please run a broadband test, when it completes can you click on tell me more about my connection. Take a screenshot if you can this will tell us what speed you are supposed to get between and your minimum speed.

 

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic


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